Contest Entries
I think one way that you could better your website is to offer FREE loans to more than just first time borrowers. I borrowed $300 from you and thought it was the greatest thing that you offered. No FEES! But after paying it off, I decided about two weeks later to borrow again and found that you were going to charge me this time.
It made me go elsewhere! I understand that you have to make money somehow, but if a customer has to extend his loan THAT'S where the fees come in...
By making customers pay a fee on the second loan, it makes them feel like "what was the whole purpose of paying it on time the first time?" I wanted to prove to your company that I could do as I promised.
Just a thought.
by letting people with low income and currently on bankruptcy receive a cash advance or payday loan without any hassle
The website is great and it is very informative however, I think it would improve and have a more successive turn out if the site had a live operator or chat person that someone can talk to. If someone needs help before submitting their application or questions that arise before the application process is complete sometimes it helps if you can speak to someone right away rather than wait or holding on via phones. I would also suggest adding a bit more color that would catch the eye as your viewing the site. Other than that I think everything else about the site is just great. It is very user friendly.
I would have to say the website is overall user friendly. The screens are self explanatory and the Q&A are on target. They answer a majority of questions a consumer would have. The only suggestions I would make would be add some color to the screens. You could add more pictures of consumers showing how happy and thankful they have a National Payday in their life. It would be nice to see some sparkle for the current holidays. One more suggestion would be a virtual help desk, that would just be neat to work with if questions arise. I am really impressed with the speed of the site, it changes screens fast. That is something the consumer loves because everyone is always in a hurry.
