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Important Information for New Applicants

If you recently applied for a payday loan, don’t worry – we are reviewing it! We will contact you either my email and/or the phone number you provided to let you know your final application status as soon as possible. If we need additional information or confirmation – we’ll contact you for that, too!

We know your loan is important to you – it is equally important to us. So, please do not email or call our offices about your loan application status – we will let you know! Since our processing department handles all incoming calls and emails, repeatedly contacting us before we have a chance to review your application may ultimately cause delays in approval and funding.

If you have any questions or concerns about your loan application, be sure to consult our FAQ page for detailed explanations of our most frequently asked questions. If the FAQs do not clarify things, please contact us via our online contact form and we will respond as quickly as possible.

How to Contact Us with Questions or Comments

We love to hear from our customers and potential customers – answering your questions helps us to serve you better! National Payday has always prided itself on top flight customer service, and we love to hear from our current customers and potential customers.

So, if you have any questions or comments about National Payday, payday loans, cash advances, or any of our other services, please contact us.

In most cases, we’ll get back to you quickly – within an hour or two – but please allow up to 24 business hours for a reply. But remember, if you want to save even more time, just check out our FAQ page first!

Phone: 1-877-778-8006
Fax: 1-866-513-0374

Hours of Operation for Customer Service

Monday – Friday from 9:00 a.m. to 12:00 a.m. EST

Weekends from 9:00 a.m. to 6:00 p.m. EST

Our website is accepting applications 24-hours a day, every day of the year